Bite Tech ships using FedEx as the main carrier. There are several different shipping methods available, each of which price is contingent on weight, dimensions and destination of shipment. Bite Tech determines the cost of shipping using an integrated FedEx estimator along with the Nexternal shopping cart. Final shipping costs come directly from FedEx.
If orders are placed before 12:00PM EST, the order will be shipped same day. Any orders that are placed after 12:00 PM EST will ship the following business day assuming all products ordered are in stock. Orders are shipped Monday-Friday with determined Holidays as exemptions. All orders are processed and shipped from a warehouse location in Florida, USA.
In the event that you find you've purchased an incorrect product size or fitted your product incorrectly, please contact customer service within 10 days of purchase at [email protected] or call 1-954-926-4444 (Mon. - Fri. / 9am -5pm EST). We want you to be completely satisfied with your product and we?ll work to ensure that you get a proper sized device that?s properly fitted.